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Skyscanner:  Now / Next / Future

Travel planning is an act of collage, not curation. If we give travellers a canvas, a base of operations, we can start to unlock the emotional, identity and meaningful value we’ve talked about in the previous case study where we identified our strategic direction. In this case study you will see the product roadmap and results that my team and I have been working on for the past 2 years. 

Role

Principle Design Manager

Year

2022-2024

Team

Daniel Gost  |  Ellie Pujol  |  Josh Payton

Objective

These videos were created to walk you through our visionary product roadmap, which has a 3 to 5 year time horizon from inception to completion. We have separated it into three distinct sections: now, next and future. 

Now

This is what Skyscanner will look like in 12-18 months time. We're focusing on enhancing our mobile web features such as best-in-class search and selection, prices and recommendations from partners you can trust.

Next

We move onto native app product features that will happen in the next 12 - 36 months out. First, we'll tackle personalisation, content as product, as well as transparency, flexibility and convenience which create peace of mind and confidence. We'll be improving overall page hierarchy for easy exploration on smaller devices and realising Traveller's most asked for feature: price advice.

Future

Here we look at product features 36 months and beyond, these are the more technically difficult challenges, but features that our Travellers really want. We'll be focusing on connected comms, content and experiences create warm leads and reasons to return, like "Killer Combos, as well as collaborative itineraries across platforms make planning, sharing, and booking simple and easy.

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